WE DO ACCEPT RETURN AND REFUND OF THE PURCHASE ONLY IF THE PRODUCT WAS DEFECTIVE, DAMAGED, OR LOST PRIOR TO USE.
WE DO NOT ACCEPT RETURNS OR REFUNDS FOR ANY OTHER REASONS, INCLUDING BUT NOT LIMITED TO SIZE CHANGES.

ALL SALE ITEMS ARE FINAL SALE.

WE RESERVE THE RIGHT TO REFUSE ANY RETURNS WE DEEM AS WORN, USED, OR ALTERED IN ANY WAY.
TAGS MUST REMAIN ON THE GARMENT AND ANY SPECIAL PACKAGING MUST BE RETURNED WITH THE GARMENT.
WE CANNOT ASSUME RESPONSIBILITY FOR REIMBURSEMENT OR COMPENSATION IN CASES WHERE RETURN PACKAGES ARE LOST, STOLEN, OR MISHANDLED.

ORDERS RETURNED DUE TO CUSTOMER’S REFUSAL, FAILURE TO PAY CUSTOMS DUTIES OR TAXES, INCORRECT ADDRESS PROVIDED BY THE CUSTOMER, OR UNCLAIMED DELIVERY ARE NOT ELIGIBLE FOR RETURNS OR REFUNDS.

ALL REFUNDS WILL BE APPLIED TO THE ORIGINAL FORM OF PAYMENT, EXCLUDING ORIGINAL SHIPPING COSTS.

TO INITIATE THE RETURN PROCESS, PLEASE CONTACT STORE@KOZABURO.COM .